
Create a stronger foundation for growth with our BMS services.
Our BMS services optimise operations by aligning people, processes, and systems through process definition, design, and implementation, using process models, SOPs, job descriptions, and tailored training.
We do this through three core phases:
We do this through three core phases:
Process Framework and Definition
Executional Process Design and Alignment
BMS Implementation and Training
Our Partners:
We solve unique and complex challenges in pharmaceutical, mining, FMCG and direct selling industries.
208
Strategic Workshops
478
SOPs Developed and Implemented
1980
People Trained
32 years of collective
Strategic Facilitations Experienced
Business Management System
Process Framework and Definition:
We build a solid foundation by creating detailed process models and maps, ensuring clear understanding and improved communication.
Process Model:
A model that describes your organisation’s high-level processes.
A model that describes your organisation’s high-level processes.
Process Mapping:
Using the process model, we map each detailed process with cross-functional diagrams to clearly indicate roles and responsibilities for each task.
Using the process model, we map each detailed process with cross-functional diagrams to clearly indicate roles and responsibilities for each task.
Executional Process Design and Alignment:
We develop comprehensive Standard Operating Procedures, Work Instructions, and accurate Job Descriptions that streamline daily operations.
Standard Operating Procedures & Work Instructions:
Using process maps, we create detailed SOPs outlining business rules, principles, and best practices for each process.
Job Descriptions:
We develop comprehensive Standard Operating Procedures, Work Instructions, and accurate Job Descriptions that streamline daily operations.

Business Management System
BMS Implementation and Training:
With tailored employee training via our Online Learning Management System, we promote competence and continuous improvement of SOPs and Work Instructions.
Training Matrix & Execution:
Our Online Learning Management System delivers the appropriate SOPs and Work Instructions for training, short quizzes and collecting feedback for continuous improvement.
Our Online Learning Management System delivers the appropriate SOPs and Work Instructions for training, short quizzes and collecting feedback for continuous improvement.
Business Management System
From BMS to QMS ISO 9001
Quality management procedures ensure continuous improvement and sustainability of a BMS by maintaining and enhancing product, service, and process quality.
These procedures include:
These procedures include:
Setting objectives
Conducting audits
Implementing corrective actions
Reducing costs
Driving improvement
Monitoring customer satisfaction

Strategnos Approach
CAPE: Collect Information Analyse Plan To the power of n
n - Iterate
This approach prioritises key milestones over detailed plans, focusing on achievable goals in iterative sprints. It emphasises continuous improvement, adapting to new information, and addressing backlog items to maintain momentum.
This approach prioritises key milestones over detailed plans, focusing on achievable goals in iterative sprints. It emphasises continuous improvement, adapting to new information, and addressing backlog items to maintain momentum.
Collect Information
Starting with the end goal in mind. This step involves gathering all relevant data and information about the problem at hand. However, in an agile setting, this may involve more frequent communication with stakeholders and a focus on gathering only the most essential information needed to move forward.
Analyse
This step involves using the information collected in the first step to understand the root causes of the problem and identify potential solutions. A framework for establish a common view of the problems and solutions is establish. This framework becomes the primary reference point going forward keeping all parties on the same page.
Plan
Instead of creating a detailed plan upfront, key milestones are established and the initial "sprint" is planned with achievable deliverables and actions. This keeps the teams focus on the critical value add and allows for initiation of actions sooner than in traditional approaches. Any new opportunities or risks are backlogged.
Execute
In this step, the team begins working on implementing the solution, focusing on delivering a small set of features in each sprint. Regular meetings, called
"stand-ups," are held to track progress and identify any issues that need to be addressed.
"stand-ups," are held to track progress and identify any issues that need to be addressed.
Get your team on the same page and achieve business outcomes through Strategic Alignment and Execution.
Strategic Planning
Business Management System
Learning and Knowledge Management
Change Management
Have one of our experts assist with the best solution for your business.
Strategic Alignment and Execution
Our Clients









































